Your Video Chat,
Your Control
Meeting new people should feel exciting, not stressful. HanaCall gives you real control over every video chat — leave the moment it stops being fun, block anyone in one tap, report behavior that crosses a line, and keep your personal details to yourself. Here is exactly how each safety tool works.
Your Safety Tools
Leave Anytime
End a chat at any time. You're always in control of your conversations.
Learn moreBlock Unwanted Users
Block users to stop future interactions and keep your experience comfortable.
Learn moreReport a User
Report inappropriate behavior quickly and help us keep HanaCall safe for everyone.
Learn moreProtect Personal Information
We're here to help you guard your privacy and keep your personal info secure.
Learn moreCommunity Guidelines
Our guidelines promote respectful, kind, and safe conversations for all.
Learn moreContact Support
Our support team is here 24/7 to help with any concerns you may have.
Learn moreSafety Tips Before You Chat
What to Do If Something Feels Wrong
- 1Leave the conversationYou can leave any chat at any time. Your safety comes first.
- 2Block the userPrevent further contact by blocking the user.
- 3Report the userLet us know what happened so we can review and take action.
- 4Contact SupportOur team is here 24/7 to help if you need additional assistance.
We're Here for You
Your safety is our priority.We continuously review our systems and tools to create a trusted and welcoming space for meaningful connections.
Staying Safe on Video Chat, in Your Control
Meeting strangers over video should feel exciting, not risky. HanaCall gives you real video chat safety tools so you stay in control of every conversation: leave any chat instantly, block a user so they can never reach you again, and report a user in a few taps. Reports are confidential and reviewed by our moderation team.
A little care goes a long way — keep personal details private, keep conversations inside the app, and trust your instincts. The rules everyone agrees to are in our Community Guidelines, and if you ever need a hand our support team is here 24/7.
How do I stay safe on video chat with strangers?
Keep personal details private, trust your instincts, and keep conversations inside HanaCall. You can leave any chat instantly, block a user so they cannot reach you again, and report anything that feels wrong.
How do I block or report someone on HanaCall?
From the chat or the person’s profile, tap the menu and choose Block or Report. Blocking works immediately; reporting is confidential and sends the details to our moderation team.
Is support available if something goes wrong?
Yes. Our support team is available 24/7. You can reach them from the Contact Support page, and the Help Center answers many common safety questions instantly.
Need help right away?
Our support team is available 24/7 to assist you with any concerns.