HanaCall Privacy Policy

HanaCall is an online video social platform. To connect you with new people over live video, voice, and text, we handle some personal information. This policy covers what that is and how we protect it. For the specific rules on cookies and similar technologies, see our Cookie and Data Collection page.

What Information We Collect

We collect information in three ways:

• Information you provide — such as your account details, profile information, and anything you choose to share in a chat.
• Information collected automatically — such as device and browser type, approximate location, and how you use the service, gathered through cookies and similar technologies.
• Content and activity — matches you start, messages you send, and reports you file, so the service works and stays safe.

We do not sell your personal information.

How We Use Your Information

We use your information to run HanaCall — to create and manage your account, match you with other people, deliver messages, process coins and VIP purchases, and keep the platform safe. We also use it to improve the service, prevent fraud and abuse, and comply with the law. Safety reports and moderation are a core reason we keep certain activity data, as described in our Community Guidelines.

We do not use the content of your private conversations to build advertising profiles, and we do not sell your data to advertisers. Where we send you service messages — for example, a security alert or a change to these policies — we do so because it is necessary to run the service or because the law requires it, not to market to you.

Sharing Your Information

We share information only when needed: with service providers who help us run HanaCall (such as hosting and payment processing), when required by law or to protect people’s safety, and in connection with a business transfer. Any provider we work with is bound to handle your data securely and only for the purpose we set.

How Long We Keep It

We keep your information for as long as your account is active and for a reasonable period afterward, or as long as we need it to meet legal, security, and dispute-resolution obligations. When we no longer need it, we delete or anonymize it.

Your Rights and Choices

Depending on where you live, you may have the right to access, correct, or delete your personal information, and to object to or limit certain uses. You can manage much of your data from your account settings, control cookies through your browser, and contact us to make a request. We will not charge you for exercising these rights, and we will respond within the time the law allows.

Children and Age Requirement

HanaCall is for adults aged 18 and over. We do not knowingly collect information from anyone under 18. If you believe an underage person is using HanaCall, please report it so we can act, and read the Safety Center for more on staying in control.

Changes to This Policy

We may update this privacy policy as HanaCall evolves or as the law changes. When we make a meaningful change, we will update the “last updated” date above and, where appropriate, let you know in the app.

Contact Us

If you have any question or request about your privacy, reach our team through the Contact Support page. The Help Center also answers many common questions instantly.